Cracker Barrel Old Country Store Reviews Germantown WI
Reviews of Cracker Barrel Old Country Store Germantown WI
yet yet
Its sucked they didn't have anything
zachary farsace
Multiple issues and wow I am stunned:
Took 5 minutes to even be acknowledged at host stand (we were the only people in line from entering to being sat)
Host took us to a section full of dirty tables, turned around and took us to a dirty table that clearly needed to be wiped and sanitized, set menus down and walked away.
We sat, server did not come over for about 10 minutes, said hello, then walked away. Manager eventually came over to take our order.
Food took about 15-20 minutes, which was fine. However, our server set HALF our order down. And put down the check and left.
I received my check before we even got silverware for our meal. Not only did we have to ask for silverware and the rest of our meal after sitting there for several minutes, she did the same thing to a four top next to us where a gentleman literally had to walk to the kitchen to get someone to give their table silverware.
The restaurant had 8 of about 40 tables sat including us for the duration of our meal. At least 18 tables had to be cleared or wiped down when we sat. Astoundingly, I was still surrounded by tables that had yet to be cleared by the end of our meal.
To add insult to injury, the last 15 minutes we listened to some sort of ringer/buzzer/phone ring non-stop. No one stopped the sound prior to our departure.
My biggest gripe with all of this, is that i counted 6 front of house employees total in that restaurant. My entire stay at this restaurant had 7-8 tables sat. Youre telling me that nobody: could answer a phone? Bus tables? Sanitize tables? Greet people? Or even give people what they needed to eat the food they ordered?
There are basic rules of running a restaurant, it takes multiple failures to get me to write a review. But this was shockingly bad.
anthony krzyzanek
The food was bad, the service was good and the store was great.
Mike Penn
They have cheerwine and ale8 10/10
Eileen Entringer
Food great awesome server even surprised me with a birthday dessert !
yet yet
Its sucked they didn't have anything
zachary farsace
Multiple issues and wow I am stunned: Took 5 minutes to even be acknowledged at host stand (we were the only people in line from entering to being sat) Host took us to a section full of dirty tables, turned around and took us to a dirty table that clearly needed to be wiped and sanitized, set menus down and walked away. We sat, server did not come over for about 10 minutes, said hello, then walked away. Manager eventually came over to take our order. Food took about 15-20 minutes, which was fine. However, our server set HALF our order down. And put down the check and left. I received my check before we even got silverware for our meal. Not only did we have to ask for silverware and the rest of our meal after sitting there for several minutes, she did the same thing to a four top next to us where a gentleman literally had to walk to the kitchen to get someone to give their table silverware. The restaurant had 8 of about 40 tables sat including us for the duration of our meal. At least 18 tables had to be cleared or wiped down when we sat. Astoundingly, I was still surrounded by tables that had yet to be cleared by the end of our meal. To add insult to injury, the last 15 minutes we listened to some sort of ringer/buzzer/phone ring non-stop. No one stopped the sound prior to our departure. My biggest gripe with all of this, is that i counted 6 front of house employees total in that restaurant. My entire stay at this restaurant had 7-8 tables sat. Youre telling me that nobody: could answer a phone? Bus tables? Sanitize tables? Greet people? Or even give people what they needed to eat the food they ordered? There are basic rules of running a restaurant, it takes multiple failures to get me to write a review. But this was shockingly bad.
anthony krzyzanek
The food was bad, the service was good and the store was great.
Mike Penn
They have cheerwine and ale8 10/10
Eileen Entringer
Food great awesome server even surprised me with a birthday dessert !