Denny's Reviews Greenfield WI
Reviews of Denny's Greenfield WI
Amy Ostrowski
Update 9/25/21 - I didn’t think I could leave a more negative review, yet here I am. It’s 11:14pm. They stop serving at 1am. We were turned away from dining inside because they were backed up an hour on serving with current dining room customers and call-in orders. You read that right. Turned away two hours before closing with zero apology. So we went to George Webb. Where they have ONE person working the entire restaurant. So sad - I really wanted to try a new Denny’s Benny.
ORIGINAL REVIEW:
We left without eating our meal. But let me start off at the beginning. When we got into the restaurant, we were immediately seated. And then we sat for 10 minutes without service. And then we sat for 15 minutes more without service. Finally, someone asked if we were taken care of and took our drink order. Ten minutes later (no drinks yet) someone else asked if we were taken care of and we said someone took our drink order, but we were ready to order food. So she took our food (and drink, again) order. Then we waited. And watched as people who came after us were served their appetizer. Then we had to ask for our soup, and she brought two cups instead of a cup and a bowl. Then the table next to us (who came after us) got their entrees. We hadn't gotten our appetizer yet. We asked our waitress what was going on, and her excuse was that she was "so busy running around with all these tables". They were adequately staffed and others were getting served in a fairly timely manner. In the end, a manager came to us, 50 minutes after our arrival, to tell us that she (assuming the waitress) forgot to put in our order. They did try to atone by offering to cover the cost of our meal, but the entire experience was enough for us to decide that they weren't going to get that opportunity. We will stick with the Denny's by the airport, even though this one is 5 minutes from home. What a shame.
Alison Barker
The food is always good. The restaurant including bathrooms are spotless. But the wait staff makes this location great; always fantastic service.
Update 02/08/2022: A year later, over several visits, and the service has been consistently getting worse and the food not as good (or fresh) as it used to be. Tonight caught the waitress in a lie, order was incorrect, and service was so terrible sadly I will not return again.
Steve Schwartz
Waitresses know their clientele and serve them customized menu offerings. Prices have increased over the pandemic, as with most places. Beneficial to use AARP and AAA discounts on the final check. Enjoyed the omelettes at midday, coffee was bottomless.
William Low
Pumpkin pancakes are to die for! But dont run out of nuts! That was a disappointment
celena phomm
I always go right when they open at 630am. The food comes out fast and very delicious! The Sante Fe skillet is my go to. The customer service reaches beyond my expectations. Pat is a wonderful waitress! She is very friendly and always helpful! Thank you for the countless good experiences!
Amy Ostrowski
Update 9/25/21 - I didn’t think I could leave a more negative review, yet here I am. It’s 11:14pm. They stop serving at 1am. We were turned away from dining inside because they were backed up an hour on serving with current dining room customers and call-in orders. You read that right. Turned away two hours before closing with zero apology. So we went to George Webb. Where they have ONE person working the entire restaurant. So sad - I really wanted to try a new Denny’s Benny. ORIGINAL REVIEW: We left without eating our meal. But let me start off at the beginning. When we got into the restaurant, we were immediately seated. And then we sat for 10 minutes without service. And then we sat for 15 minutes more without service. Finally, someone asked if we were taken care of and took our drink order. Ten minutes later (no drinks yet) someone else asked if we were taken care of and we said someone took our drink order, but we were ready to order food. So she took our food (and drink, again) order. Then we waited. And watched as people who came after us were served their appetizer. Then we had to ask for our soup, and she brought two cups instead of a cup and a bowl. Then the table next to us (who came after us) got their entrees. We hadn't gotten our appetizer yet. We asked our waitress what was going on, and her excuse was that she was "so busy running around with all these tables". They were adequately staffed and others were getting served in a fairly timely manner. In the end, a manager came to us, 50 minutes after our arrival, to tell us that she (assuming the waitress) forgot to put in our order. They did try to atone by offering to cover the cost of our meal, but the entire experience was enough for us to decide that they weren't going to get that opportunity. We will stick with the Denny's by the airport, even though this one is 5 minutes from home. What a shame.
Alison Barker
The food is always good. The restaurant including bathrooms are spotless. But the wait staff makes this location great; always fantastic service. Update 02/08/2022: A year later, over several visits, and the service has been consistently getting worse and the food not as good (or fresh) as it used to be. Tonight caught the waitress in a lie, order was incorrect, and service was so terrible sadly I will not return again.
Steve Schwartz
Waitresses know their clientele and serve them customized menu offerings. Prices have increased over the pandemic, as with most places. Beneficial to use AARP and AAA discounts on the final check. Enjoyed the omelettes at midday, coffee was bottomless.
William Low
Pumpkin pancakes are to die for! But dont run out of nuts! That was a disappointment
celena phomm
I always go right when they open at 630am. The food comes out fast and very delicious! The Sante Fe skillet is my go to. The customer service reaches beyond my expectations. Pat is a wonderful waitress! She is very friendly and always helpful! Thank you for the countless good experiences!