Hibachi Express Reviews Saraland AL
Reviews of Hibachi Express Saraland AL
Carol Bryant
Eventhough they were extremely busy they were still pleasant and accurate with the order.
Ladybug
The food was really good and it's pretty cheap compared to most food places. The egg rolls were very greasy and not as good as some I have had. But the rest was good and the service was amazing
TEE HUFF
Service was fast & friendly. To go order was made perfectly! THANKS LADIES
Danny Wolfe
They have changed their ingredients. I haven't been here in months, a friend picked some up for us last night... Wontons were almost completely flat, it was like eating a fried tortilla. The rice was tasteless. The steak was overcooked. The veggies look like they've been sitting underneath the heat lamp for hours.
Service is suffering again. Took 15 minutes to order and another 10 before I got my food. I'm glad I get an hour lunch or I'd have been out of luck. Please do something to encourage your employees to move mor quickly.
Also, stop making your drive-thru customers sign a paper receipt. It's Cumbersome and frustrating.
I guess I should stop coming here at this point. You guys are ONLY operating drive through. Why does it still take so long?!
Already been sitting here for 15 minutes and haven't made my order. Wow. It just gets worse and worse.
Adding one more star because I had a half decent experience today. Did not take very long and it was not as to fill out a receipt in my car.
If you want another star, stop giving paper receipts to sign in my car. Get a tablet and I'll be more inclined to tip. Or stop taking tips and pay your employees better.
And today I get told that something I order almost every day is no longer available. Not coming back I guess.
Seymour Butts
This place is a joke. My friend had his order wrong at lunch and was told to come back and “We will make it right” only for him to be ridiculed by teenager managers who have no customer service skills.
If I could give this place a zero, that is what they deserve.
Carol Bryant
Eventhough they were extremely busy they were still pleasant and accurate with the order.
Ladybug
The food was really good and it's pretty cheap compared to most food places. The egg rolls were very greasy and not as good as some I have had. But the rest was good and the service was amazing
TEE HUFF
Service was fast & friendly. To go order was made perfectly! THANKS LADIES
Danny Wolfe
They have changed their ingredients. I haven't been here in months, a friend picked some up for us last night... Wontons were almost completely flat, it was like eating a fried tortilla. The rice was tasteless. The steak was overcooked. The veggies look like they've been sitting underneath the heat lamp for hours. Service is suffering again. Took 15 minutes to order and another 10 before I got my food. I'm glad I get an hour lunch or I'd have been out of luck. Please do something to encourage your employees to move mor quickly. Also, stop making your drive-thru customers sign a paper receipt. It's Cumbersome and frustrating. I guess I should stop coming here at this point. You guys are ONLY operating drive through. Why does it still take so long?! Already been sitting here for 15 minutes and haven't made my order. Wow. It just gets worse and worse. Adding one more star because I had a half decent experience today. Did not take very long and it was not as to fill out a receipt in my car. If you want another star, stop giving paper receipts to sign in my car. Get a tablet and I'll be more inclined to tip. Or stop taking tips and pay your employees better. And today I get told that something I order almost every day is no longer available. Not coming back I guess.
Seymour Butts
This place is a joke. My friend had his order wrong at lunch and was told to come back and “We will make it right” only for him to be ridiculed by teenager managers who have no customer service skills. If I could give this place a zero, that is what they deserve.