il Posto Reviews Norwalk CT
Reviews of il Posto Norwalk CT
Christopher Batsu
Everything was amazing, will definitely be returning. GREAT PLACE
Ta'tiyana Houser
This has to be THE BEST local Italian spot. The ambience, staff & food are amazing! Every time I come here is is truly an amazing experience for my taste buds
Tina panagiotidis
The food here is excellent!! I love the atmosphere. Don’t waste your time snacking on the bread save your appetite for the food!! The lobster Mac and cheese is one of my favorites!!
J B
Apps were good, caesar salad was underwhelming in size and chicken was thin and dry, all dinners presented nicely, but all said were just ok on taste. We clearly had bad server... tables around us getting drinks, appetizers, and dinners, and we r begging to get bread. Dinner took way too long. Then check comes and they auto add 20% tip (we were 4 adults and two kids)- server and restaurant did not earn this tip, they stole it. This is what put me over the edge and why writing review. Very disappointing.
Jessica Letizia
In short, lost one star for the below average food. Lost another for the extreme delay. Lost another for the inexcusable reason for the delay, poor staffing and planning. And lost the last for the subpar apology I received from someone posing as an authority figure there.
Apps - the burrata was disappointing, the inside had the consistency of crumbly feta cheese instead of being the soft, creamy texture I was used to, while the eggplant rollatini was very salty even for me which is saying something. We were almost done with apps before the bread came.
It was Father’s Day, but the restaurant was maybe a third full when we sat down, max half as the night wore on, and as more tables sat down, the only things coming out for anyone were pizzas and apps. As the delay dragged on, our waitress started avoided coming back to our section (I would too if I was put in that situation) and when we went up to check with her, she showed us the ticket saying the entrees were fired at 6:45. Ultimately we didn’t get our entrees until 7:30, a full hour after we’d ordered. She claimed it took 45 minutes to cook 3 entrees because they only had one chef. When I asked if it was normal practice to only have one chef working, she said on Sundays, yes. When I pointed out that it was Father’s Day (and I didn’t say this part, but summer weekends and only one chef is absurd) and that it made no sense, she said she understood and it had been a discussion they’d had but she had no control over the staffing.
After she went away, someone in a Hawaiian looking shirt came over to “apologize” and said he “hoped we enjoyed our food”, in fact that seemed to be the only thing he was capable of saying. He then added that “they’d just turned off Uber eats because the kitchen was overwhelmed.” At that time, my mother decided to send her salmon back because it was swimming in sauce and over-salted and inedible. As frustrated and incensed as we clearly were, you’d expect him to offer to comp something but no, so I flat out told him I wasn’t paying for that dish. I didn’t appreciate his lack of reasonable ownership and acceptance of culpability and when I said that to him, all he could say was “that’s understandable”. I felt like I was chastising a child, that’s how confident I was in his ability to manage the restaurant. Poor kid clearly couldn’t manage his way out of a paper bag, let alone this place.
My dad’s chicken was dry and my porcini pappardelle was greasy and strangely bitter. The bread and the drink was the best part of the meal.
You couldn’t pay me to come back even if there were 50 chefs in the kitchen. Absolute disaster.
Christopher Batsu
Everything was amazing, will definitely be returning. GREAT PLACE
Ta'tiyana Houser
This has to be THE BEST local Italian spot. The ambience, staff & food are amazing! Every time I come here is is truly an amazing experience for my taste buds
Tina panagiotidis
The food here is excellent!! I love the atmosphere. Don’t waste your time snacking on the bread save your appetite for the food!! The lobster Mac and cheese is one of my favorites!!
J B
Apps were good, caesar salad was underwhelming in size and chicken was thin and dry, all dinners presented nicely, but all said were just ok on taste. We clearly had bad server... tables around us getting drinks, appetizers, and dinners, and we r begging to get bread. Dinner took way too long. Then check comes and they auto add 20% tip (we were 4 adults and two kids)- server and restaurant did not earn this tip, they stole it. This is what put me over the edge and why writing review. Very disappointing.
Jessica Letizia
In short, lost one star for the below average food. Lost another for the extreme delay. Lost another for the inexcusable reason for the delay, poor staffing and planning. And lost the last for the subpar apology I received from someone posing as an authority figure there. Apps - the burrata was disappointing, the inside had the consistency of crumbly feta cheese instead of being the soft, creamy texture I was used to, while the eggplant rollatini was very salty even for me which is saying something. We were almost done with apps before the bread came. It was Father’s Day, but the restaurant was maybe a third full when we sat down, max half as the night wore on, and as more tables sat down, the only things coming out for anyone were pizzas and apps. As the delay dragged on, our waitress started avoided coming back to our section (I would too if I was put in that situation) and when we went up to check with her, she showed us the ticket saying the entrees were fired at 6:45. Ultimately we didn’t get our entrees until 7:30, a full hour after we’d ordered. She claimed it took 45 minutes to cook 3 entrees because they only had one chef. When I asked if it was normal practice to only have one chef working, she said on Sundays, yes. When I pointed out that it was Father’s Day (and I didn’t say this part, but summer weekends and only one chef is absurd) and that it made no sense, she said she understood and it had been a discussion they’d had but she had no control over the staffing. After she went away, someone in a Hawaiian looking shirt came over to “apologize” and said he “hoped we enjoyed our food”, in fact that seemed to be the only thing he was capable of saying. He then added that “they’d just turned off Uber eats because the kitchen was overwhelmed.” At that time, my mother decided to send her salmon back because it was swimming in sauce and over-salted and inedible. As frustrated and incensed as we clearly were, you’d expect him to offer to comp something but no, so I flat out told him I wasn’t paying for that dish. I didn’t appreciate his lack of reasonable ownership and acceptance of culpability and when I said that to him, all he could say was “that’s understandable”. I felt like I was chastising a child, that’s how confident I was in his ability to manage the restaurant. Poor kid clearly couldn’t manage his way out of a paper bag, let alone this place. My dad’s chicken was dry and my porcini pappardelle was greasy and strangely bitter. The bread and the drink was the best part of the meal. You couldn’t pay me to come back even if there were 50 chefs in the kitchen. Absolute disaster.