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Perkins Restaurant & Bakery Reviews Box Elder SD

Restaurants Near Me Guide found user rating of 3.6 with 1185 reviews about Perkins Restaurant & Bakery

Reviews of Perkins Restaurant & Bakery Box Elder SD

Mary Poe

Not enough wait staff.


I have been to this Perkins twice, both times at supper time around 6pm-7pm or so. Both times this restaurant has failed to impress. The hostess needs to be trained properly. Will just walk past you while you're waiting for a seat. Then after 10 minutes or so asks how many and then doesn't say anything else. You are to assume to follow to a booth. ok I guess. Then the waitress comes over who also needs training. Asks for drinks and goes gets them. Better ration this first drink because they won't be by to do refills on their own accord! Then orders your food. Once they bring your food over to you that's it! No more contact. Could be an hour or more before you stop her yourself and ask for things. I even tried to give a hint by stacking all of the dirty dishes up and leaving on the edge of the table and still no one came over to us! They don't ask for desert either. Good thing unless you have another hour or more to waste. One side note, the food is good here. It is cooked thoroughly and is well done. The main thing here is training and lots of it! Their customer service skills is horrendous and has been for quite sometime. Blame the managers at this place for this, and not the teenagers that are here part time! Do better or lose business!

Barbara Chenault

We had breakfast this morning, Jennifer was our server and did a terrific job! She was so sweet and efficient. The food came out quickly and everything was delicious, especially the pancakes and the blueberry muffin. A great start to our day...

T shan

Im giving this a 5 star review because of one employee I saw working, that wasn't our waitress. She was a woman with long black hair and tattoos, and she was so warm and friendly. Not to mention she did the most thorough cleaning I've seen in a restaurant. I saw her wipe down entire eating areas, including walls, baseboards, and everything in between. Give this gal a raise, her attention to detail was amazing. It was so refreshing to see someone take pride in her work!

David Griffin

Very good French toast and blueberry pancakes. Eggs and bacon are standard/good. Friendly service. There was only one person in the kitchen and a mostly full restaurant so the food took a while to come out, but staff shortages are everywhere right now so you can’t really blame Perkins for that one.



1300 N Elk Vale Rd, Rapid City, SD 57703, United States