The Black Sheep Reviews Whitewater WI
Reviews of The Black Sheep Whitewater WI
Joanna Huang
Black Sheep was our caterer for our wedding on 04/09/2022. The staff at our wedding was professional and accommodating. The head waitstaff went above and beyond to ensure the head table felt well taken care of, and the owner, Jay, was on-site to ensure the event ran smoothly. All the guests received their selected meals.
We were the first wedding for Black Sheep under new ownership. Unfortunately, the transition between the old owner, Tyler, and the new owner, Jay, led to some miscommunication and differing expectations, including the dishes served, taste, presentation, and timing of plating. I don't anticipate this to be an issue going forward for couples since the transfer of ownership was a unique scenario.
The biggest frustration we had working with Black Sheep was the delayed communication. We were told there would be an increase in pricing (with the new ownership) about 2 months prior to the wedding (again, unique to the circumstances due to the transfer of ownership). The new price was almost double our initial signed contract quote, this was negotiated to 20% increase of the initial signed contract quote. Timeliness of receiving invoices were often delayed or incorrect, which made payment and discussion of negotiating difficult. Additionally, we received the final invoice 1+ week after sending in our final numbers (and only a few days prior to the wedding). When we sent some of our concerns/feedback, it did take over a month for a response (and a follow-up prompting email).
It's unfortunate our experience wasn't what we anticipated since weddings are a once in an a lifetime experience, but we appreciated Jay apology/response to our concerns/feedback and he offered us a free meal as an act of good-faith.
Kari Storm
To be honest, communication & follow up was horrible! Jay didn’t remember me when I called, messed me up with a wedding party. Food truck was supposed to arrive at 3:30 & didn’t show up until 4:15. I give them a 4 stars because when they actually showed up the food was amazing & service was great! Everyone loved it! I just hope you understand Jay, communication & organization will make or break your business. The food was great though, thank you!
David Hardin
Excellent food and a quaint atmosphere. My wife enjoyed her cocktails. I had tried their food truck, but wanted to experience the food sitting down.. Will definitely be back.
Patrick Reimer
Unbelievable!! The food is incredible. The Chef come out to greet people all night. He loves what &e does and it come out in the meals he prepares. Highly recommend for a date night.
Angela Bereccki
Love! So glad whitewater has a nice restaurant to eat at. Love that the menu changes and that local ingredients are used. I would highly recommend checking it out.
Joanna Huang
Black Sheep was our caterer for our wedding on 04/09/2022. The staff at our wedding was professional and accommodating. The head waitstaff went above and beyond to ensure the head table felt well taken care of, and the owner, Jay, was on-site to ensure the event ran smoothly. All the guests received their selected meals. We were the first wedding for Black Sheep under new ownership. Unfortunately, the transition between the old owner, Tyler, and the new owner, Jay, led to some miscommunication and differing expectations, including the dishes served, taste, presentation, and timing of plating. I don't anticipate this to be an issue going forward for couples since the transfer of ownership was a unique scenario. The biggest frustration we had working with Black Sheep was the delayed communication. We were told there would be an increase in pricing (with the new ownership) about 2 months prior to the wedding (again, unique to the circumstances due to the transfer of ownership). The new price was almost double our initial signed contract quote, this was negotiated to 20% increase of the initial signed contract quote. Timeliness of receiving invoices were often delayed or incorrect, which made payment and discussion of negotiating difficult. Additionally, we received the final invoice 1+ week after sending in our final numbers (and only a few days prior to the wedding). When we sent some of our concerns/feedback, it did take over a month for a response (and a follow-up prompting email). It's unfortunate our experience wasn't what we anticipated since weddings are a once in an a lifetime experience, but we appreciated Jay apology/response to our concerns/feedback and he offered us a free meal as an act of good-faith.
Kari Storm
To be honest, communication & follow up was horrible! Jay didn’t remember me when I called, messed me up with a wedding party. Food truck was supposed to arrive at 3:30 & didn’t show up until 4:15. I give them a 4 stars because when they actually showed up the food was amazing & service was great! Everyone loved it! I just hope you understand Jay, communication & organization will make or break your business. The food was great though, thank you!
David Hardin
Excellent food and a quaint atmosphere. My wife enjoyed her cocktails. I had tried their food truck, but wanted to experience the food sitting down.. Will definitely be back.
Patrick Reimer
Unbelievable!! The food is incredible. The Chef come out to greet people all night. He loves what &e does and it come out in the meals he prepares. Highly recommend for a date night.
Angela Bereccki
Love! So glad whitewater has a nice restaurant to eat at. Love that the menu changes and that local ingredients are used. I would highly recommend checking it out.