Alfred's Restaurant Hilton Head Island SC

Stella Gaccione

We made a reservation here and were very excited to try based on reviews. I am always weary of booking the last reservation time available as I do not want to be rushed out. It was a Friday night so I did not think that would be our experience and my husband really wanted to go. We were about 25 minutes away and it was pouring rain. I called on my way over numerous times to say we could possibly be late but we were in fact on time. However the restaurant was not able to be found when we arrived. We called again and it was an answering service with no possibility to speak to a human. We Finally walked in at 9:08pm and I saw two employees give each other a strange look and then the older woman loudly stated in front of other diners from across the room "The kitchen is closed". I said we have a reservation and she continued speaking from across the room and said sorry we tried to reach you (NO ONE called me) there is nothing we can do, the kitchen is closed, maybe you can go eat next door." I stated that we could not find the restaurant and she agreed that it was hard to find and I stated that I received no calls but that i in fact had tried to call them several times. I am a manager of a restaurant on par with Alfred's. I Never write reviews because I know things happen but their service and treatment of us was abhorrent and humiliating. I Never allow my staff to make anyone who has a reservation feel unwelcome or rushed even if it's the end of the night. If we say "open until 10" we are open and we do not rush our guests. I do not allow it and neither should you. Service is a big part of demanding higher prices.

E Don Smith

My wife and I have dined here twice now with the first one being fall of 2021 and it was so good we booked a reservation to eat here again on our next trip which was May of 2022. The first time it was so good and was the high point of our week as far as dinners go. The recent trip in May of 2022 was the same if not even better. My wife had a pork special with a potato pancake and I had Halibut with Crab over spinach. Both were incredible and we spent most of the dinner arguing over which was better. They were both so good and the pork was so juicy etc. A truly amazing dinner

No One

About the only place to get German food on the island. Service was very good. Food was very good. I had the veal cordon bleu and an old fashioned. It's a small restaurant. So, they utilize the sidewalks outside for seating. We were still comfortable, no problem with bugs, and not hot. Parking was a little difficult, essentially utilizing nooks and spaces between trees in a gravel lot. Honestly, I should have written this sooner because I forgot details. We will be return visitors though.