Cathay Garden Reviews Portage WI
Reviews of Cathay Garden Portage WI
Linzee Slack
We've been customers for about 4 years now. Over the years we've seen the quality slowly decline. The last time we ordered food from here my husband got a piece of METAL in his food, looked to be a piece of steel wool. We called and they offered to replace it for free the next time we came in. Okay- great! Well about a week later I called to have them replace the meal, and ordered some additional food as well. When I went to pick up my food, she tried to charge me for the "free meal". I explained to her that it was supposed to be free, and explained what had happened previously. She tossed the old receipt, and begrudgingly hand wrote out a new one, only I could clearly see she was overcharging me, for my additional meal as well as the sides. I pointed this out to her, and she said that the menu available online wasn't accurate. Okay...sure..so I asked to see the menu to take home. She quickly explained that THAT one wasn't accurate either. So finally, i went to the front where the menu is displayed for all the customers...she was CLEARLY OVERCHARGING ME. Again, I've been going here for years, and never noticed the price change. She apologized profusely and handed the difference back to me.
Aside from them stealing from their loyal customers, the food has been terrible as of late. The sesame chicken I always get is clearly of poorer quality, and is at least a week old as well. Extremely mushy and disgusting. I will never be going back.
CHECK YOUR FOOD FOR METAL AND WASTE AND CHECK YOUR BILL! THESE PEOPLE ARE THEIVES.
K G
Wonderful food and service. Great family restaurant, everyone is kind and friendly. Clean and quick too.
Helen Selje
Sometimes there is a communication problem. Had to pay for drink I didn't want. Not offered water. Egg drop soup was very good and hot. Egg roll overdone. I like my rice better with herbs and/or a little more flavor. But okay. Pepper steak had very little meat, tomatoes (2pc) and onions (5pc). Mostly LG pieces of green peppers. Close to Vegan meal.
Dale Weaver
Was not impressed when I received the bill and was charged almost 30% more than the menu price. When I asked why I was charged so much the reply to me was that she only charged me an extra $2 for Togo order, oh oh oh old prices.. not to mention the order of fried rice was half the size it used to be, and the happy family portion was only 2/3 of what it was before. As far as the food quality it was excellent. I just feel it's not rite to cut the portion size and raise the price by 30%
Monica Riesselmann
Fantastic food! The service is impeccable! We look forward to coming here every time we are in Portage.
Linzee Slack
We've been customers for about 4 years now. Over the years we've seen the quality slowly decline. The last time we ordered food from here my husband got a piece of METAL in his food, looked to be a piece of steel wool. We called and they offered to replace it for free the next time we came in. Okay- great! Well about a week later I called to have them replace the meal, and ordered some additional food as well. When I went to pick up my food, she tried to charge me for the "free meal". I explained to her that it was supposed to be free, and explained what had happened previously. She tossed the old receipt, and begrudgingly hand wrote out a new one, only I could clearly see she was overcharging me, for my additional meal as well as the sides. I pointed this out to her, and she said that the menu available online wasn't accurate. Okay...sure..so I asked to see the menu to take home. She quickly explained that THAT one wasn't accurate either. So finally, i went to the front where the menu is displayed for all the customers...she was CLEARLY OVERCHARGING ME. Again, I've been going here for years, and never noticed the price change. She apologized profusely and handed the difference back to me. Aside from them stealing from their loyal customers, the food has been terrible as of late. The sesame chicken I always get is clearly of poorer quality, and is at least a week old as well. Extremely mushy and disgusting. I will never be going back. CHECK YOUR FOOD FOR METAL AND WASTE AND CHECK YOUR BILL! THESE PEOPLE ARE THEIVES.
K G
Wonderful food and service. Great family restaurant, everyone is kind and friendly. Clean and quick too.
Helen Selje
Sometimes there is a communication problem. Had to pay for drink I didn't want. Not offered water. Egg drop soup was very good and hot. Egg roll overdone. I like my rice better with herbs and/or a little more flavor. But okay. Pepper steak had very little meat, tomatoes (2pc) and onions (5pc). Mostly LG pieces of green peppers. Close to Vegan meal.
Dale Weaver
Was not impressed when I received the bill and was charged almost 30% more than the menu price. When I asked why I was charged so much the reply to me was that she only charged me an extra $2 for Togo order, oh oh oh old prices.. not to mention the order of fried rice was half the size it used to be, and the happy family portion was only 2/3 of what it was before. As far as the food quality it was excellent. I just feel it's not rite to cut the portion size and raise the price by 30%
Monica Riesselmann
Fantastic food! The service is impeccable! We look forward to coming here every time we are in Portage.