Charcoal Grill Parkville MD

Janis Hearn

We’ve been getting food from CG since 1993. Never a problemAlways delicious until 3/17/22. We ordered 4 racks of ribs, 40 wings and 1 jumbo fry. #1) My husband brought the order home and I immediately saw 10 wings in one box and 10 wings in another box? I called and the young man was nice but continued to argue that he prepared the order himself and gave us 6 boxes. He put his manager on and she was nice but kind of sounded disbelieving. She offered 20 more wings or a credit. At that point we had ordered a pizza to make up for the wings so I said credit is fine. Today I look at my statement and sure enough she gave me 31.79 credit for 20 missing wings. What I can’t figure out is the original bill on my account of 165.09. According to my calculations that’s high for what I ordered….around $8 high. I’m not calling them back because it’s too much trouble. We made 2 mistakes. Not checking to make sure all the food was there and not getting the receipt. My husband was rushing. Their food is great just be careful!

Angelia hoppers

We got the Sliced Fried Pickles w/ the Amazing dipping sauce, So Yummy .Service was Great

Patty Malesh

RUDEST STAFF EVER. I felt like our cashier would rather we just leave than bother her with our order. I was actually concerned they were going to do something to my food after I asked for a cup of tap water (so I could take medication while we ate in the car since this is a drive up only joint) and she said she had to charge me $3.00 for the cup because that is what their cost for the cup was. Girl, you think I haven't worked in food service? I don't like being LIED to or extorted. I don't know if the restaurant is just trying to make ends meet--and think shilling their customers for tap water is the way to go--or what. I get it. COVID really screwed restaurants over and they are really struggling. Fine. Post a note that says "Show us some love. Tell your friends, ask about our take home and freeze options. Covid hurt us. If you love us, support us." If I saw that, I would come every week and do my best to support the business. But being lied to by the cashier who was visibly disinterested in taking our order (never even talked to us while we were waiting to order....we finally said...um...can you take our order) made me not want to support this business anymore. $3.00 for a cup of tap water because that is what a medium cup costs them is bull****. I've been coming here since I was 10. I'm now 48. I doubt I'll come back.