Chili's Grill & Bar Waukegan IL

William Robinson

A fiend and I decided to have dinner there after not seeing each other in years. I will say the young lady that seated us was quick in getting us a seat being that I was using a cane. The waiter did a great job accommodating us during our visit. The food and drinks were appetizing as well. However, being a person who has worked in food service I noticed a young lady who was working the seating area near the bar doing a far less than stellar job keeping the area clean. I watched here do a poor job sweeping the floor first. She didn't bother to move the chairs as she swept leaving debris behind on the floors near the base of the tables. Then I watched her knock over a ketchup bottle which hit the floor. Several other patrons sitting by noticed this as well. She picked the bottle up and placed it back on the table without checking for any potential damage or even sanitizing it. She appeared to just be doing enough to keep her job. The gentleman who was at the from appearing to be the supervisor didn't seem to be paying close attention to her performance leading me to believe this might just be the culture at this establishment. I quite certain I and anyone else I know will be visiting this particular site any time soon. Also, I didn't see the tables being cleaned properly as well. the wiping was quick and no attention was paid to frequently touched areas of the tables such as the sides or underneath where children touch often. I didn't even see the seats wiped either.

Aesia Smith

Chili's is very good love the ribs

John Joyce

Food is always cooked the way we ordered it. Curbside staff does not make you wait as soon as you check in they run it right out to the car. Friendly and always professional.