Cousins Subs Reviews Hartland WI
Reviews of Cousins Subs Hartland WI
Joshua James
5 stars four years ago. 06/2022, need to update your hours of operation.... neat drive thru but hot grill and fryers closes 15 min before store closes? Store #9118, not a fan.
Sarah G
Love that this place is now corporate. The entire place is just managed better and cleaner! We have ordered several times using the apps and all the food has been prepared the way it was entered in the app. The soups and fries have been hot and fresh each time we have ordered. This past weekend, they were busy but drive thru line moved quickly. If you don't want to wait a few minutes than go to a normal "fast food" place, food is made to order like Culver's not sure why people are complaining! Wonderful staff and management. Thanks for remodeling and making it even better. We haven't go sick from this location since it was remodeled and corporate took it over. The last management ran it to the ground, the place was so dirty.
Amy Secosh
Decent food. Wait times are a little high but that's not their fault for lack of staffing.
Shawn Michael
I have no idea why is location is so much worse than the others.
Last October I ordered a meatball sub and only got marinara. A few months later I ordered a provolone sub and all I got was cheese and bread.
Today I ordered 15 inch provolone sub and the bread was falling apart and soggy, the lettuce and tomatoes were on one side and the onions and mayonnaise were on the other side. It wasn't even cut in half.
I ordered the broccoli and cheese soup that's usually served in a paper container with a lid. This time I got a plastic oval container that leaked all over my floor mat as it was packed sideways.
I also didn't notice that when I was handed my soda that there was no ice in the cup.
The Pewaukee, Oconomowoc, Sussex and Waukesha locations are great! I unfortunately went to this location as it's mile from my house.
The owner just cuts and pastes a response to all the negative reviews as they are all exactly the same. Look for yourself. If the owner doesn't care then why should the staff.
Don't waste your money at this location.
Patricia Flood
Very disappointed! Used to love Cousins! Last 2 times back in WI hardly no meat all lettuce n tomatoes, seamed smaller also, lived in AZ last 11 yrs wow should be a lot better
Joshua James
5 stars four years ago. 06/2022, need to update your hours of operation.... neat drive thru but hot grill and fryers closes 15 min before store closes? Store #9118, not a fan.
Sarah G
Love that this place is now corporate. The entire place is just managed better and cleaner! We have ordered several times using the apps and all the food has been prepared the way it was entered in the app. The soups and fries have been hot and fresh each time we have ordered. This past weekend, they were busy but drive thru line moved quickly. If you don't want to wait a few minutes than go to a normal "fast food" place, food is made to order like Culver's not sure why people are complaining! Wonderful staff and management. Thanks for remodeling and making it even better. We haven't go sick from this location since it was remodeled and corporate took it over. The last management ran it to the ground, the place was so dirty.
Amy Secosh
Decent food. Wait times are a little high but that's not their fault for lack of staffing.
Shawn Michael
I have no idea why is location is so much worse than the others. Last October I ordered a meatball sub and only got marinara. A few months later I ordered a provolone sub and all I got was cheese and bread. Today I ordered 15 inch provolone sub and the bread was falling apart and soggy, the lettuce and tomatoes were on one side and the onions and mayonnaise were on the other side. It wasn't even cut in half. I ordered the broccoli and cheese soup that's usually served in a paper container with a lid. This time I got a plastic oval container that leaked all over my floor mat as it was packed sideways. I also didn't notice that when I was handed my soda that there was no ice in the cup. The Pewaukee, Oconomowoc, Sussex and Waukesha locations are great! I unfortunately went to this location as it's mile from my house. The owner just cuts and pastes a response to all the negative reviews as they are all exactly the same. Look for yourself. If the owner doesn't care then why should the staff. Don't waste your money at this location.
Patricia Flood
Very disappointed! Used to love Cousins! Last 2 times back in WI hardly no meat all lettuce n tomatoes, seamed smaller also, lived in AZ last 11 yrs wow should be a lot better