Dairy Queen Grill & Chill Valley City ND

Joann Ellis

The good was great...nice and hot...3 meals in perhaps 20 minutes...A nice smiling face to take our order...and here is the amazing part..I forgot my wallet type purse in the booth and didn't realize it until about 30 miles down the road heading home so made a quick phone call and it has been turned in and the manager had offered to mail it to me as we were headed almost to the Canadian border....did have a friend pick it up that was coming from Fargo so no mailing needed....so food was great...ice cream amazing and a big thanks to all the honest helpful people at the DQ in Valley City ND...

Kaylee Pansch

Only young teens working today it appeared— took forever to get noticed, standing there to get my order taken, walked past me at least five times by four different staff. Requested it all to go, asked for a drink carrier to get told “NO!” And have her walk away. I was a bit shocked— If you don’t have them, that’s fine, I’ll juggle my five ice cream items and food bag— but that’s not the way to handle the situation. Ice cream was fine and food fresh, but service? Yikes, Disappointing.

Ariana Abrahamson

The last two nights I’ve been there. I understand that they are short staffed but they are not doing anything. I ordered a hot fudge sundae, a kids crunch cone and a mini snickers blizzard. The cone was barley filled and I didn’t get hot fudge I got cold fudge. And got a small instead of a mini and didn’t get a receipt.when I went to ask about it the first girl just closed the window and carried on. When I confronted the other employee she said our “ our machine just does that” and was very rude. The next one I got was a little warm.