Grazies Italian Grill Stevens Point WI

bridget miller

I haven't eaten here in forever. I went yesterday because I heard they had the best Mac and Cheese in town and my son loves Mac and Cheese! Service was great and food was amazing. As we see so many restaurants short staffed and limited on supplies Grazies is a great choice for fresh food and great service.

Gabby Smith

Horrible experience. We came around 3:00pm so not a very busy time in the restaurant. It took 3 waitstaff to look at us and roughly 5 minutes before we were seated. We were also handed dirty paper menus that were very dirty with food particles and grease stains. That was a big turn off for us after just being sat down. Once seating our waitress, Gracie, took another 5 minutes before greeting us and taking our drink order. She never gave us the specials or went over the soup options like one usually does, just right to the drinks never asked us if we’ve been there before, about appetizers, or anything like that. When we got our pizza, which at least took 20+ minutes, it was filled with oil, it looked like there was a bottle of oil just dumped on it and it made it hard to stomach the pizza down. She then asked if we wanted more bread and oil as well, we said yes. She took our plates away and returned with our already used oil plate and our already used bread plates. HUGE red flag and a no-no. We didn’t even touch the bread, or oil but had to use the plates since she didn’t bring us any other plates for our pizza. My partner and I were very disgusted and upset about this. It almost makes you wonder what else they reuse if they have the chance, definitely some health code violations going on there. Not to mention the area where we were seated was nowhere near clean. There was a larger table sitting there with dirty dishes on it for much of our time there. I understand it’s one thing to not get to it when the restaurant is busy but there were only maybe 7 tables in there at that time, also the floor was absolutely disgusting and filled with crumbs and other foods. Gracie herself was wearing a crop top and a mask just below her upper lip, if you are going to wear a mask please wear it correctly and crop tops are just unprofessional, especially in a restaurant of what use to be a high standing in my opinion. She also never once asked how we were, if we wanted refills even though our drinks were low, she only asked when she gave us the bill. I use to eat here all the time but after the pandemic it seems this place has really gone down hill and it seems to be a common trend with either reviews and it’s highly disappointing to see the restaurant responding saying they will address the issues but it’s very clear that they haven’t done a single thing about it. I definitely will not be returning any time soon to “try you guys out again.” These are issues that need to be taken seriously and fixed asap.

Jared Cassidy

Wonderful experience. All staff was very gracious and inviting. Food was well prepared and delicious! Entire building was very clean! We will definitely be back!