Milwaukee Burger Company - Franklin Reviews Franklin TN
Reviews of Milwaukee Burger Company - Franklin Franklin TN
Beth Lochrie
Loved it! Awesome service, delicious food, great atmosphere. We will be back.
Went back again today and it's as good as ever. Had a wonderful server. The food was delicious... Best fried cheese curds ever made. Prices have increased naturally... But they did have happy hour specials for apps and drinks.
Melanie Angeles
Had a chicken sandwich and tailgate chili with a long island. It was so good. The chicken was huge and the chili was perfect. Came out super fast and waitress was very tentative. Absolutely coming back
Jeffrey Lemmermann
This used to be one of our favorite places, but unfortunately, things have changed, specifically with their customer service.
I arrived at 8:45 and was seated, with my wife about 10 minutes from meeting me. My waitress took my drink order and let me know that the kitchen would close at 9:00. I said I would have our food order ready when she returned. She brought my drink, and I placed the order for both of us.
My wife and the food arrived nearly at the same time which was right at 9:00. The waitress took my wife's drink order and sat down. This is where customer no-service took over.
The waitress returned to our table and apologized, saying the bar wouldn't serve any more drinks because they were closed. There were still plenty of people in the restaurant and at the bar. I went to the bar to explain that my wife just arrived and the bartender claimed she could lose her license if she sold any drinks after 9pm. Completely untrue, since this a bar not a liquor store.
I next tried talking to the restaurant manager, who said he wish there was something he could do but it was "store policy" not to serve drinks after 9pm on the day I was there.
Two things that I have a problem with:
First, if you are going to seat me at a restaurant, I expect that I will be able to get drinks during my meal. If that is not the case, then tell me before seating me. I could then choose to go to another establishment that serves later.
Second, our waitress did the best she could and was a good server, but she wasn't aware of this cutoff. If there is such a policy, then the wait staff should know so they could make a "last call" to there tables.
My wife and I split the one drink I had, and we packed up our food and took it home. I still tipped our waitress as if we stayed and ate, but I'm sure some of that tip will unfortunately go to the bar staff who drove us out of their restaurant for good.
Kody Sarmento
My significant other and I were just their a few minutes ago, we were seated quickly and served in a moderate amount of time by our server. I got a cheese curd cheeseburger and fries, first off the fries seemed to be from two different batches, most of them were very hard while very few were fresh but the burger was also bland, my SO got a plant based build you're own burger and she said the only things she liked was the pretzel bun.
I heard this places was a main spot for visitors to come to but I'm honestly not I'm not impressed and probably won't come back.
Ashlee P
The food was eh. Tried it when they first opened and wasn’t impressed. Thought we would try it again and still not impressed. For being a burger place I’d expect more flavor. Very little taste even after adding some sauces. One person in our party had a gluten free bun and it came out ice cold. Of course it was likely frozen before serving but seemed barely thawed. The service was good but the food just isn’t worth the money.
Beth Lochrie
Loved it! Awesome service, delicious food, great atmosphere. We will be back. Went back again today and it's as good as ever. Had a wonderful server. The food was delicious... Best fried cheese curds ever made. Prices have increased naturally... But they did have happy hour specials for apps and drinks.
Melanie Angeles
Had a chicken sandwich and tailgate chili with a long island. It was so good. The chicken was huge and the chili was perfect. Came out super fast and waitress was very tentative. Absolutely coming back
Jeffrey Lemmermann
This used to be one of our favorite places, but unfortunately, things have changed, specifically with their customer service. I arrived at 8:45 and was seated, with my wife about 10 minutes from meeting me. My waitress took my drink order and let me know that the kitchen would close at 9:00. I said I would have our food order ready when she returned. She brought my drink, and I placed the order for both of us. My wife and the food arrived nearly at the same time which was right at 9:00. The waitress took my wife's drink order and sat down. This is where customer no-service took over. The waitress returned to our table and apologized, saying the bar wouldn't serve any more drinks because they were closed. There were still plenty of people in the restaurant and at the bar. I went to the bar to explain that my wife just arrived and the bartender claimed she could lose her license if she sold any drinks after 9pm. Completely untrue, since this a bar not a liquor store. I next tried talking to the restaurant manager, who said he wish there was something he could do but it was "store policy" not to serve drinks after 9pm on the day I was there. Two things that I have a problem with: First, if you are going to seat me at a restaurant, I expect that I will be able to get drinks during my meal. If that is not the case, then tell me before seating me. I could then choose to go to another establishment that serves later. Second, our waitress did the best she could and was a good server, but she wasn't aware of this cutoff. If there is such a policy, then the wait staff should know so they could make a "last call" to there tables. My wife and I split the one drink I had, and we packed up our food and took it home. I still tipped our waitress as if we stayed and ate, but I'm sure some of that tip will unfortunately go to the bar staff who drove us out of their restaurant for good.
Kody Sarmento
My significant other and I were just their a few minutes ago, we were seated quickly and served in a moderate amount of time by our server. I got a cheese curd cheeseburger and fries, first off the fries seemed to be from two different batches, most of them were very hard while very few were fresh but the burger was also bland, my SO got a plant based build you're own burger and she said the only things she liked was the pretzel bun. I heard this places was a main spot for visitors to come to but I'm honestly not I'm not impressed and probably won't come back.
Ashlee P
The food was eh. Tried it when they first opened and wasn’t impressed. Thought we would try it again and still not impressed. For being a burger place I’d expect more flavor. Very little taste even after adding some sauces. One person in our party had a gluten free bun and it came out ice cold. Of course it was likely frozen before serving but seemed barely thawed. The service was good but the food just isn’t worth the money.