Perkins Restaurant & Bakery Rapid Valley SD

Mary Poe

Not enough wait staff.

Jago

I have been to this Perkins twice, both times at supper time around 6pm-7pm or so. Both times this restaurant has failed to impress. The hostess needs to be trained properly. Will just walk past you while you're waiting for a seat. Then after 10 minutes or so asks how many and then doesn't say anything else. You are to assume to follow to a booth. ok I guess. Then the waitress comes over who also needs training. Asks for drinks and goes gets them. Better ration this first drink because they won't be by to do refills on their own accord! Then orders your food. Once they bring your food over to you that's it! No more contact. Could be an hour or more before you stop her yourself and ask for things. I even tried to give a hint by stacking all of the dirty dishes up and leaving on the edge of the table and still no one came over to us! They don't ask for desert either. Good thing unless you have another hour or more to waste. One side note, the food is good here. It is cooked thoroughly and is well done. The main thing here is training and lots of it! Their customer service skills is horrendous and has been for quite sometime. Blame the managers at this place for this, and not the teenagers that are here part time! Do better or lose business!

Barbara Chenault

We had breakfast this morning, Jennifer was our server and did a terrific job! She was so sweet and efficient. The food came out quickly and everything was delicious, especially the pancakes and the blueberry muffin. A great start to our day...