Red Robin Gourmet Burgers and Brews Hobart WI

Blake LaFond (Balake_123)

AMAZING service here. Sat us at 9:30 pm when they close at 10 pm, we were out at 10:15. Food was quick and delicious, everyone in our party of seven was pleased with their food. I had the grilled chicken and it was absolutely delicious!

Debra Jean

Awesome

Robert Thomas

Worst customer service and the most unprofessional condescending management I ever ever dealt with. I’d like to know what qualifies her as a manager because she failed miserably. The “dinner salad” fit in the palm of my hand, did not even come close to looking like the picture on the menu, and with the bacon and egg that I added on this little snack cost me $11. It was called a dinner salad and put right by the main menu salads on the menu. The meal, if you could call it that, was definitely a side salad but it was not listed under side salads. The salad that was included with our monster burger was actually larger than this meal. With that being said, the real issue here is we called the restaurant thinking perhaps a mistake was made. This conversation could’ve gone entirely different but instead the rude, disrespectful “manager “made this a situation that lost a lot of customers. I put her on speakerphone and the conversation was recorded and Sadly, this local establishment has lost six families of customers that eat at this Red Robin at least once a month.