Domino's Pizza Reviews Arab AL
Reviews of Domino's Pizza Arab AL
Caitlyn Wise
If I could leave 0 stars I would. I placed and order online for pick up. When I got home I found out one of the pizzas I ordered was incorrect. I called and asked to speak with a manager, one crew member passed me off to another crew member instead. I was told if I wanted to I could drive back (I live 15+ min away going one way) and bring the pizza back and they would remake it but I would have to wait 2 hours for them to make a new one. I asked if I could just pick up the correct pizza another day. She said no I couldn’t I would have to drive back and wait today if I wanted a replacement. I will never order from this location again. They always screw up my order and this is the first time I have called because of an incorrect order.
Megan Boling
Waited on hold for 12 minutes to speak to somebody to order a pizza. They never picked up the phone. We arrived to see was was going on and waited at the window for another 7 minutes before one of the workers acknowledged us. They were just hanging out and coming in and out through the back door having a grand ole time. When we asked to place an order the boy told us “No you can’t. We’re closing” and then walked off. It was 3:30 in the evening. What in the world. Will not ever give Arab Dominoes our service again!
Ginny Caspar
We love Dominos! Yes, we've had some "not quite right orders" over the years but they've always made it right by me. I really like the new manager Matt!!!! Very nice and personable guy that seems very customer service oriented. Glad to have you here Matt!
Jennifer Shoemaker
Have had some really good pizza until this last order. We ordered a philly cheese steak specialty pizza and I dont really know what we got. No peppers at all and was very thin like card board. The manager has supposedly put a free pizza on my next order to make it up. I know they can make great pizza and hope to update this review after my next order!
Rhonda Miller
Food was amazing. Delivery was fast and driver was friendly. Only reason I didn’t give 5 stars is the driver could clean up a little he looks dirty
Caitlyn Wise
If I could leave 0 stars I would. I placed and order online for pick up. When I got home I found out one of the pizzas I ordered was incorrect. I called and asked to speak with a manager, one crew member passed me off to another crew member instead. I was told if I wanted to I could drive back (I live 15+ min away going one way) and bring the pizza back and they would remake it but I would have to wait 2 hours for them to make a new one. I asked if I could just pick up the correct pizza another day. She said no I couldn’t I would have to drive back and wait today if I wanted a replacement. I will never order from this location again. They always screw up my order and this is the first time I have called because of an incorrect order.
Megan Boling
Waited on hold for 12 minutes to speak to somebody to order a pizza. They never picked up the phone. We arrived to see was was going on and waited at the window for another 7 minutes before one of the workers acknowledged us. They were just hanging out and coming in and out through the back door having a grand ole time. When we asked to place an order the boy told us “No you can’t. We’re closing” and then walked off. It was 3:30 in the evening. What in the world. Will not ever give Arab Dominoes our service again!
Ginny Caspar
We love Dominos! Yes, we've had some "not quite right orders" over the years but they've always made it right by me. I really like the new manager Matt!!!! Very nice and personable guy that seems very customer service oriented. Glad to have you here Matt!
Jennifer Shoemaker
Have had some really good pizza until this last order. We ordered a philly cheese steak specialty pizza and I dont really know what we got. No peppers at all and was very thin like card board. The manager has supposedly put a free pizza on my next order to make it up. I know they can make great pizza and hope to update this review after my next order!
Rhonda Miller
Food was amazing. Delivery was fast and driver was friendly. Only reason I didn’t give 5 stars is the driver could clean up a little he looks dirty