El Potro Mexican Grill Reviews Chelsea AL
Reviews of El Potro Mexican Grill Chelsea AL
Pat McCormick
If I could give this place 10 stars I would. The food was amazing as well as the customer service. Quick, efficient and delicious. First time customer as I was staying at hotel across the street. I will definitely be back when I'm in Boston next month. And the margaritas were real tasty as well.
Jay Fernandez
Was very much looking forward to this place. I ordered take-out (due to the pandemic) and was very much let down. As a Latino and someone who has had such great Mexican food, I was very much left craving a good meal. The good overall lacked taste. The rice was not well done and lacked any Latin flavors. I did not even finish my meal, as it was not enjoyable. Very pricey especially given the low quality food. Will not go back again. I recommend going elsewhere.
Mario Portillo
Went with my mother for mother's day. Of course a busy day will affect the food, but it was honestly terrible. Worst burger I've ever received and my mother's steak was a terrible cut and cooked poorly. Everything else also looked incredibly unappetizing. It's a shame, because the restaurant is reviewed well but the food was terrible and I would never return with so many other Latino food options in the area. $100 wasted.
Also, to the manager, yes, if you serve food the customer doesn't want and chooses to return, it should be comped. Yes, if you go to the grocery store purchase something and don't like it you can indeed return it and get your money back. I understand you're running a business, but that includes customer satisfaction. If you're throwing out food customers are returning, the issue is in your kitchen not your dining room.
Joseph P.
Always happy to come to El Potro! The food is consistently great with sizable portions, the service is attentive and the drinks are very much worth the money. It is one of the few options that you can always rely on to get your money’s worth, and I’m always happy to give them my money as a result. With a lot of places the service can be a miss or the price doesn’t reflect the quality/quantity, or you feel unwelcome… but El Potro is one of the few places that you can really sit back and feel assured that your meal is going to be great and that your patronage is going to be appreciated.
Michelle Mariea
I'm so impressed with this place. The best Mexican food I have had in a very long time. Everything tasted fresh and presentation was beautiful...with my takeout order! They made sure I had everything I needed to take back to my hotel. Can't wait to try a margarita on my next visit to the area.
Pat McCormick
If I could give this place 10 stars I would. The food was amazing as well as the customer service. Quick, efficient and delicious. First time customer as I was staying at hotel across the street. I will definitely be back when I'm in Boston next month. And the margaritas were real tasty as well.
Jay Fernandez
Was very much looking forward to this place. I ordered take-out (due to the pandemic) and was very much let down. As a Latino and someone who has had such great Mexican food, I was very much left craving a good meal. The good overall lacked taste. The rice was not well done and lacked any Latin flavors. I did not even finish my meal, as it was not enjoyable. Very pricey especially given the low quality food. Will not go back again. I recommend going elsewhere.
Mario Portillo
Went with my mother for mother's day. Of course a busy day will affect the food, but it was honestly terrible. Worst burger I've ever received and my mother's steak was a terrible cut and cooked poorly. Everything else also looked incredibly unappetizing. It's a shame, because the restaurant is reviewed well but the food was terrible and I would never return with so many other Latino food options in the area. $100 wasted. Also, to the manager, yes, if you serve food the customer doesn't want and chooses to return, it should be comped. Yes, if you go to the grocery store purchase something and don't like it you can indeed return it and get your money back. I understand you're running a business, but that includes customer satisfaction. If you're throwing out food customers are returning, the issue is in your kitchen not your dining room.
Joseph P.
Always happy to come to El Potro! The food is consistently great with sizable portions, the service is attentive and the drinks are very much worth the money. It is one of the few options that you can always rely on to get your money’s worth, and I’m always happy to give them my money as a result. With a lot of places the service can be a miss or the price doesn’t reflect the quality/quantity, or you feel unwelcome… but El Potro is one of the few places that you can really sit back and feel assured that your meal is going to be great and that your patronage is going to be appreciated.
Michelle Mariea
I'm so impressed with this place. The best Mexican food I have had in a very long time. Everything tasted fresh and presentation was beautiful...with my takeout order! They made sure I had everything I needed to take back to my hotel. Can't wait to try a margarita on my next visit to the area.