Grazers St. Albans St. Albans WV

Jackie Spurant

I usually will only write a review if it is great (5) or terrible (1) and tend not to post middle of the road reviews, especially in the case of restaurants were some of the ratings could be subjective based on one's preferences in preparation and seasoning. In this case, I feel compelled to give the eating establishment a 1. We were looking for a place to grab brunch for Mother's Day and called a few days before to confirm they would be open and to check on reservations. The person who answered was polite, explained they don't take reservations and that they would have both their regular menu and a special brunch menu for Mother's Day. It went downhill once we arrived. First up a milk shake was ordered for a couple in the party that didn't want to drink beer or were too young. The person behind the counter acts like the establishment has all kind of rules and you the customer should know them and acts like they are reasonable. He explains that NO CHANGE is give when you pay cash. Surprising since almost no business has problems getting change at this point, but the owner must like paying for credit/debit card charges instead. When we went to order, we were told no, the only menu available was the special brunch menu and that the normal burger/sandwich menu wasn't available until 2pm. No apology, no compassion, just a statement of fact. He then acted frustrated when the person in our party ordering had to return to the table to get new orders from the couple people who had ordered from the regular menu. The establishment has some strange processes. Take the milk shake, though we were sitting less than 25 feet or two table away from the counter, he said he needed a cell phone number because they would text you when your shake was ready to pick up at the counter. Oops, he was able to walk over to let us know they were out of ice cream and couldn't make the shakes. The next trip was to let us know they couldn't make two of the other brunch items that were ordered because they were out of pancake mix. When the order arrived, the food was best described as room temperature for the breakfast potatoes by everyone in the group. Other issues included messed up orders, toast missing from some orders, poached eggs that were so over cooked that they egg yolk looked like a yellow golf ball. Out of the eight people in our party no one was happy. Once we were done, they expect you to bring your plates back up to the counter. Never once did the one person who took the orders, ask how the meal was, thank you act like he cared you came in. What he did do was stare at you leaning over the waste basket like he was checking to make sure no one tossed out a plate or glass. Perhaps it was the counter person, but what sounds like good meals came out cold and you felt like you should be so lucky to even eat there and have the counter person take your order.

Martin D'Onofrio

Great food but basic and scaled down brewery atmosphere at St. Albans location. Totally different vibe and experience from Williston local

John Jonhson

Great experience quick and good food and overall great trip came from northeast kingdom visiting family good place