Liliana's Restaurant Reviews Fitchburg WI
Reviews of Liliana's Restaurant Fitchburg WI
Rhonda Kisting
Food was Flavorful. Atmosphere was decent. Waiter was kind and explained the tipping procedure, which they automatically put a 20% gratuity on the bill and it goes to all of the wait staff.
He answered our questions about the menu, but...we had to ask for refills of our drinks and wate, nor we're we offered bread or dessert.
I used the scan code, to pay my bill on the app.
I put my information in. The app highlighted the 20% tip field. I thought the app was verifying the tip. It wasn't, it added another 20% tip.
I contacted the restaurants and left a message with the general manager.
Jennifer Russell
Always a fabulous time. Food Is delicious with excellent flavor. Service is always pleasant. Thank you for another great time!
Carmen
Food was great. Waiter was nice. Some of the beverages and appetizer we ordered weren't available 😔 but besides that it was good.
Thaadd Powell
Got the Bayou and Creole menus for restaurant week. Great food, well packed as take out! The Crab cake and Bananas Foster were our favorite bits.
Jesse Nelson
Fantastic food, HOWEVER beware!!! It is an extremely poor business practice to bill a 20% "service fee" without mentioning it anywhere. When I inquired about it after seeing it on the bill, it was described as a "way to pay employees above $5/hr"... If this is an included gratuity state it as such! ... but do not bill me, add an undisclosed extra fee, and then give room for a tip on top of that. I am a good tipper and deeply respect the service industry BUT I will gladly pass on the good food due to misleading practice and will certainly spread the word.
Rhonda Kisting
Food was Flavorful. Atmosphere was decent. Waiter was kind and explained the tipping procedure, which they automatically put a 20% gratuity on the bill and it goes to all of the wait staff. He answered our questions about the menu, but...we had to ask for refills of our drinks and wate, nor we're we offered bread or dessert. I used the scan code, to pay my bill on the app. I put my information in. The app highlighted the 20% tip field. I thought the app was verifying the tip. It wasn't, it added another 20% tip. I contacted the restaurants and left a message with the general manager.
Jennifer Russell
Always a fabulous time. Food Is delicious with excellent flavor. Service is always pleasant. Thank you for another great time!
Carmen
Food was great. Waiter was nice. Some of the beverages and appetizer we ordered weren't available 😔 but besides that it was good.
Thaadd Powell
Got the Bayou and Creole menus for restaurant week. Great food, well packed as take out! The Crab cake and Bananas Foster were our favorite bits.
Jesse Nelson
Fantastic food, HOWEVER beware!!! It is an extremely poor business practice to bill a 20% "service fee" without mentioning it anywhere. When I inquired about it after seeing it on the bill, it was described as a "way to pay employees above $5/hr"... If this is an included gratuity state it as such! ... but do not bill me, add an undisclosed extra fee, and then give room for a tip on top of that. I am a good tipper and deeply respect the service industry BUT I will gladly pass on the good food due to misleading practice and will certainly spread the word.