Pallas Restaurant Reviews West Allis WI
Reviews of Pallas Restaurant West Allis WI
WENDY Stephenson
Service was to rush and waitress was rushing not taking a moment to hear our order
David Andersen
Got our food to go. Food we got was great but found that a few items were missing. When we finally noticed I called right away. Our server answered and remembered that she had forgotten our dessert. Unfortunately that wasn't the only thing missing. We ordered the smoked meat sampler and also ordered an extra half pound of smoked brisket. Not only were we missing our dessert but also the extra half pound of brisket. Our server said she would have to connect us with someone who could help us. She got on the line and said we were never changed for our desert. If I go by the price of the sampler and the half pound of brisket then we paid for the desert!! Luckily she asked if we could come then or leave a message for the people on staff tomorrow. I didn't want to go but Patty said she would go so she went and picked it up. Update: well, had to change the review again after my wife got home. It seems that they gave us our dessert but didn't correct the missing brisket issue!!! After spending over $100.00 you would think that they would fix the problem but apparently they would just rather think of us as liars and only fix the dessert problem rather than take care of $15.00 worth of missing meat!! This is not the way to keep customers happy. I have never had a problem until today and after today will probably never go back!! Really sad since I have never complained about this place in the times that we've been there until now. I think it shows how much they care about correcting the situation. In these times with everything going on you would think that they would want to keep every customer happy!! No one can afford to lose customers in this economy!! Too bad because I really like their food!!😢😢
Erica U
Ordered DoorDash after a long day. That’s why it’s in containers. Food was plentiful, flavorful and amazing! Probably one of the best triple chocolate cakes I have ever had. Pricing and delivery time were great! Definitely will be returning!
Dawn
Excellent service and they were very good with social distancing. Food was great and the restaurant was very clean.
Laura Strabel
all around a bad experience here.. the chicken and wild rice soup had little to no chicken in it. the blooming onion was raw in the center of it.. the chicken stir fry had uncooked bell peppers and the chicken tasted horrible. the toast for the BLT club was burnt and had to be sent back. could not get refills for our drinks. one person ordered a mimosa and he got orange juice instead. this is the only greek restaurant we have ever been to that charges extra for fries with sandwiches. honestly not worth the money where there are so many better places to go. and their prices were higher than what was listed on their menu. there was 4 of us, 2 people got the breakfast menu and 2 of us got the lunch and dinner menu which was confusing to all of us
WENDY Stephenson
Service was to rush and waitress was rushing not taking a moment to hear our order
David Andersen
Got our food to go. Food we got was great but found that a few items were missing. When we finally noticed I called right away. Our server answered and remembered that she had forgotten our dessert. Unfortunately that wasn't the only thing missing. We ordered the smoked meat sampler and also ordered an extra half pound of smoked brisket. Not only were we missing our dessert but also the extra half pound of brisket. Our server said she would have to connect us with someone who could help us. She got on the line and said we were never changed for our desert. If I go by the price of the sampler and the half pound of brisket then we paid for the desert!! Luckily she asked if we could come then or leave a message for the people on staff tomorrow. I didn't want to go but Patty said she would go so she went and picked it up. Update: well, had to change the review again after my wife got home. It seems that they gave us our dessert but didn't correct the missing brisket issue!!! After spending over $100.00 you would think that they would fix the problem but apparently they would just rather think of us as liars and only fix the dessert problem rather than take care of $15.00 worth of missing meat!! This is not the way to keep customers happy. I have never had a problem until today and after today will probably never go back!! Really sad since I have never complained about this place in the times that we've been there until now. I think it shows how much they care about correcting the situation. In these times with everything going on you would think that they would want to keep every customer happy!! No one can afford to lose customers in this economy!! Too bad because I really like their food!!😢😢
Erica U
Ordered DoorDash after a long day. That’s why it’s in containers. Food was plentiful, flavorful and amazing! Probably one of the best triple chocolate cakes I have ever had. Pricing and delivery time were great! Definitely will be returning!
Dawn
Excellent service and they were very good with social distancing. Food was great and the restaurant was very clean.
Laura Strabel
all around a bad experience here.. the chicken and wild rice soup had little to no chicken in it. the blooming onion was raw in the center of it.. the chicken stir fry had uncooked bell peppers and the chicken tasted horrible. the toast for the BLT club was burnt and had to be sent back. could not get refills for our drinks. one person ordered a mimosa and he got orange juice instead. this is the only greek restaurant we have ever been to that charges extra for fries with sandwiches. honestly not worth the money where there are so many better places to go. and their prices were higher than what was listed on their menu. there was 4 of us, 2 people got the breakfast menu and 2 of us got the lunch and dinner menu which was confusing to all of us