Toppers Pizza Reviews Fitchburg WI
Reviews of Toppers Pizza Fitchburg WI
Marissa McConnell
Food is fine. There IS a delivery charge. I often have to call back because our order, placed via the app, is incorrect.
Do NOT order "extra" anything. You will have paid a bunch of money and gotten the same, or less, of the ingredient. See the photo for all the "EXTRA" Nacho cheese on my Nacho Stix. I need to stop trying. Learn from my mistakes.
Jake Baron
That Hannah girl sure was nice. Good Beef
Nate Borgerding
FANTASTIC service, every time I order food here at toppers. I highly recommend the topperstix. You can not go wrong.
Brendan S
Unique flavor combos. Highly recommended!
Jason Stevenson
I ordered a vegan pizza and received one theyd put bacon on. I then called to let them know about this and ask for a correct one to be sent. They said they'd do it right away and it would be here in 15-20 minutes (it was a Monday night, so not busy, and I live about 5 minutes away). I was also told the manager would call me when they arrived at 7.
I ended up calling back 30 minutes later to see what the status was and was told it hadn't left yet, so I asked for a refund. The person who answered the phone couldn't process it, but said the manager would be there at 7 and would handle it and call me right away (they said they left another note to have the manager call).
I ended up calling at 8:30 after not hearing back, the manager hadnt yet done the refund but stated they did it while on the phone with me (I assume they did, but I won't be able to verify until tomorrow).
I can't imagine trusting this store to make me food again. Had I eaten the pizza theres a good chance I would've gotten sick, then they put no urgency at all on correcting their mistake and just left me hungry, and then again put no effort nor urgency into apologizing and correcting the situation.
Literally the worst experience I've ever had ordering pizza, and I hope if this isn't some freak accident that Toppers corporate looks into whoever owns this franchise before they ruin Toppers name more permanently.
Edit: Toppers attempt to resolve this was by expecting me to sign up for their loyalty program to get a free pizza. Seriously? You screw up this hard and your fix is asking me to sign up for a loyalty program? Absolutely wild.
Marissa McConnell
Food is fine. There IS a delivery charge. I often have to call back because our order, placed via the app, is incorrect. Do NOT order "extra" anything. You will have paid a bunch of money and gotten the same, or less, of the ingredient. See the photo for all the "EXTRA" Nacho cheese on my Nacho Stix. I need to stop trying. Learn from my mistakes.
Jake Baron
That Hannah girl sure was nice. Good Beef
Nate Borgerding
FANTASTIC service, every time I order food here at toppers. I highly recommend the topperstix. You can not go wrong.
Brendan S
Unique flavor combos. Highly recommended!
Jason Stevenson
I ordered a vegan pizza and received one theyd put bacon on. I then called to let them know about this and ask for a correct one to be sent. They said they'd do it right away and it would be here in 15-20 minutes (it was a Monday night, so not busy, and I live about 5 minutes away). I was also told the manager would call me when they arrived at 7. I ended up calling back 30 minutes later to see what the status was and was told it hadn't left yet, so I asked for a refund. The person who answered the phone couldn't process it, but said the manager would be there at 7 and would handle it and call me right away (they said they left another note to have the manager call). I ended up calling at 8:30 after not hearing back, the manager hadnt yet done the refund but stated they did it while on the phone with me (I assume they did, but I won't be able to verify until tomorrow). I can't imagine trusting this store to make me food again. Had I eaten the pizza theres a good chance I would've gotten sick, then they put no urgency at all on correcting their mistake and just left me hungry, and then again put no effort nor urgency into apologizing and correcting the situation. Literally the worst experience I've ever had ordering pizza, and I hope if this isn't some freak accident that Toppers corporate looks into whoever owns this franchise before they ruin Toppers name more permanently. Edit: Toppers attempt to resolve this was by expecting me to sign up for their loyalty program to get a free pizza. Seriously? You screw up this hard and your fix is asking me to sign up for a loyalty program? Absolutely wild.