Mater's Pizza & Pasta Emporium Albertville AL

Sheena Stapley

Worst experience I’ve ever had in a restaurant! Abby was our server and she was terrible! We got there at 6:23 and put our order in at 6:32. One of the three people got their food at 6:52. The other two people didn’t get their food until 7:18. One of them being a toddler. When our food FINALLY arrived we requested boxes right away and were questioned on why we wanted them. After explaining Abby just got jiffy and went and got our boxes and the check. The ENTIRE time we were there the only time she was at the table was dropping off food. So twice after the initial order. We saw her check every other table multiple times but never ours. When I went to pay the manager asked if everything was okay and when I told her why I was upset she said I had to tell the server to bring it all out together. Since when did food come out separately? She did offer to give me a dessert to go but at that point I didn’t want to wait even longer. There were only 7 tables total and to servers, so it was not busy. Just terrible over all.

Lynn Pope

We took our granddaughter to dinner and it was fantastic! The service was outstanding, I wish I remembered her name so we could give her a shout out. Thank you for a great experience 🙂

Richard Cordsen

I got the lasagna with the Greek salad. Both are delicious. My only complaint is waiting 25 minutes for the salad and another 20 for lasagna. Why it takes 20 minutes to bring a Greek salad, I don't know, but it's the third time I've been there and same thing