Red Robin Gourmet Burgers and Brews Augusta ME

Kolossus Prime

Yum!

Kianna Nickless

This used to be one of my favorite places to go as a kid. But now they are so severely understaffed that they were only utilizing 1/3 of the tables. Resulting in a wait-list time of 90mins which ended up turning into a 2 hour wait for us to get in. When we were finally able to be seated I discovered that their lemonades are made different now and their menu is significantly smaller. The top advertised lemonade was literally made with Minute Made lemonade and some strawberry pieces. Another was basically just sprite. Essentially paying $5 for bottled lemonade in a cup of ice. The burgers were okay but not worth what we paid and left me queasy after. Such a huge waste of time and money. The only good thing about it was that we didn't wait super long for the food to come out (However with the prior 2 hour wait it didn't matter.) The staff were polite. Honestly with how understaffed and poorly managed they are, they should not be open. If you're thinking about going to this Red Robin save yourself the trouble and DON'T GO.

Roxanna Gould

Very sad. I love Red Robin, but in October we drove 2 hours to eat there only to find a closed sign on the door. In April, my husband stopped there with 8 men and were turned away by 3 girls sitting at the receptionist's station, snapping selfies, who told them that they weren't serving people. Yesterday we stopped again at 3pm (sign indicated they were open 1-5). There was hardly any customers and we were told a 40 minute wait. Poor way to treat potential customers. Why not just close the restaurant permanently?